Amazon Jobs 2026

Amazon Jobs 2026: Latest Hiring for HR, IT Support & Case Manager Roles

Amazon is hiring for multiple positions in India in 2026. If you are looking for opportunities in Human Resources, IT Support, Employee Services or Case Management, these Amazon job openings may be worth exploring.

In this article, we have listed three current Amazon career opportunities: MyHR Live Support Advisor, IT Support Associate II, and Case Manager. Candidates should carefully check the official job description and eligibility requirements before applying.

Company: Amazon
Job Opportunities: HR, IT Support & Case Management
Locations: Hyderabad & Bangalore, depending on the role
Application: Online through Amazon Jobs

1. Amazon MyHR Live Support Advisor

Amazon is looking for professionals for the MyHR Live Support Advisor position. This role is associated with Amazon's Human Resources support operations and involves assisting employees with various HR-related queries.

Job Details

  • Company: Amazon
  • Position: MyHR Live Support Advisor
  • Job ID: 10476029
  • Department: Human Resources
  • Locations: Hyderabad, Bangalore and other listed virtual locations
  • Education: Bachelor's degree or advanced degree
  • Experience: Relevant customer service, HR, contact center or technical support experience

Responsibilities

  • Assist Amazon employees with HR-related questions and requests.
  • Provide support through phone and other available communication channels.
  • Investigate employee issues and identify appropriate solutions.
  • Work with internal teams when issues require additional assistance.
  • Maintain confidentiality while handling employee information.
  • Provide professional and customer-focused support.

Apply for MyHR Live Support Advisor


2. Amazon IT Support Associate II – OPSTech IT Service Desk

Amazon is also hiring for an IT Support Associate II position within the OPSTech IT Service Desk. This role focuses on providing technical assistance and troubleshooting support to Amazon users.

Job Details

  • Company: Amazon
  • Position: IT Support Associate II
  • Team: OPSTech IT – Service Desk
  • Job ID: 10500970
  • Location: Bangalore, Karnataka – Virtual
  • Experience: 1+ year of corporate Windows, Mac or Linux operating system support

Responsibilities

  • Provide remote IT support through voice and chat.
  • Handle IT incidents and service requests.
  • Troubleshoot computers and other end-user devices.
  • Support Windows and Linux operating systems.
  • Work with ServiceNow and IT service desk processes.
  • Work toward service-level and first-contact resolution targets.
  • Communicate with internal teams and users across different locations.

Useful Technical Skills

  • Windows, Linux or Mac support
  • Networking fundamentals
  • TCP/IP, DNS and DHCP
  • VPN troubleshooting
  • Active Directory
  • ITIL and incident management
  • ServiceNow
  • AWS or cloud fundamentals

Apply for IT Support Associate II


3. Amazon Case Manager – Disability & Leave Services

Another opportunity available through Amazon Jobs is the Case Manager position. The role is associated with Disability & Leave Services and involves supporting employees during leave and disability-related situations.

Job Details

  • Company: Amazon
  • Position: Case Manager
  • Job ID: 10460913
  • Department: Administrative Support
  • Locations: Hyderabad and Bangalore listed virtual locations
  • Employment Type: Contractual
  • Education: Bachelor's degree or equivalent relevant background

Responsibilities

  • Manage employee cases related to leave and disability services.
  • Act as a point of contact for employees during their leave experience.
  • Review relevant documentation and case information.
  • Maintain accurate case records.
  • Coordinate with HR and other internal stakeholders.
  • Handle confidential employee information appropriately.
  • Support return-to-work processes where applicable.
  • Communicate case updates and required next steps.

Apply for Case Manager


Who Can Apply for Amazon Jobs?

Eligibility varies depending on the position. Candidates with backgrounds in Human Resources, customer service, IT support, technical troubleshooting, administration and case management may find relevant opportunities among these openings.

Applicants should not assume that the eligibility criteria are identical for every Amazon vacancy. Experience and educational requirements differ between roles.

Skills That Can Help Candidates

  • Strong communication skills
  • Customer service skills
  • Problem-solving ability
  • Analytical thinking
  • Attention to detail
  • Ability to handle confidential information
  • Technical troubleshooting skills for IT positions
  • Microsoft Office knowledge
  • Stakeholder management
  • Ability to work in rotational shifts when required

How to Apply for Amazon Jobs 2026?

Interested candidates can apply directly through the official Amazon Jobs website. Before submitting your application, carefully read the complete job description and verify the required qualifications, experience, location and employment type.

Important: Job availability, eligibility requirements, locations and other details can change. Always verify the latest information on the official Amazon Jobs listing before applying.

Frequently Asked Questions

Is Amazon hiring in India in 2026?

Amazon's official careers portal lists job opportunities across multiple functions and locations in India. The vacancies covered in this article include HR support, IT support and case management roles.

Which Amazon jobs are covered in this article?

The three openings covered here are MyHR Live Support Advisor, IT Support Associate II – OPSTech IT Service Desk, and Case Manager.

Are these Amazon jobs available in Hyderabad?

Hyderabad is listed as a location for the MyHR Live Support Advisor and Case Manager opportunities. The IT Support Associate II listing specifies Bangalore as its location.

Can freshers apply for these Amazon jobs?

Requirements differ by position. Candidates should check the individual job listing for the specific experience and qualification requirements.

Where can I apply for Amazon jobs?

Applications should be submitted through the official Amazon Jobs portal.

Conclusion

These Amazon job openings provide opportunities across different career areas, including HR support, IT service desk operations and employee case management. Candidates should review each vacancy carefully and apply only for positions that match their qualifications and experience.

Bookmark this page and keep checking the official Amazon Jobs portal for the latest hiring updates.

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